Ed-vise Episode 39

Top tier and foggy GOOD MORNING!!! To you all and Happy Friday!! To help get you in the mood to vote, here is a bit of Duran Duran singing about Election Day https://www.youtube.com/watch?v=4W5aKwrsYIM. You’ll have to copy and paste the link…sorry…i’ll get better…I promise.

Today’s bit o trivia (cuz we killed it last night at trivia): Andy Kaufman. OK, just about every time I do trivia I end up with a question about Andy Kaufman. I never met him. I have watched many episodes of Taxi where he played the character Latka Gravas who had the famous statement of “Ibbi da” which means yes in whatever language/ country Latka was from. REM made a song about him called Man on the Moon… it was OK. One of the things that I always remember was feud between Andy and Jerry “the King” Lawler of the Continental Wrestling Association. Especially when Jerry slapped Andy on the David Letterman show. Way cool TV knowledge. Rest in peace Andy. He died May 16, 1984 at the too young age of 35.

Anyway…

Free For All Friday Ed-vise today

I made the mistake yesterday of watching a “debate” between Tomi Lahren and Brian Tyler Cohen. I shut it off after a few minutes because it sounded like absolute hatred. The tone was just venomous and dripping with scorn toward each other. So, I’m not gonna talk politics today.

Instead, I want to talk a bit about employers and taking care of employees.

I learned of a situation that occurred at a place of business. A disappointed customer had been calling a particular person in the business daily. How many days, I don’t know. More than two I will say. On the day I found out about it, the employee had been reduced to tears BEFORE her boss intervened.

The employee, after the incident was asked by her boss if she was OK. She replied “yes.” And the boss let her go about the day.

WAKE UP BOSS!!! THAT EMPLOYEE IS NOT OK!!! It does not matter what they say. The employee was reduced to tears by the verbal abuse (and it was abuse) from the customer. She is NOT mentally present to take care of business! Physiologically speaking the employee is in fight or flight mode and WILL STAY IN THAT MODE FOR A LONG TIME!

Take the employee off line. Send the employee home if necessary. Give her the time off. Shoot, even be a bit human about it and give it off with pay because the employee just felt the full force impact of a failed process. Think about it! I’m just sayin

That’s it for today. Take care of yourselves. Check in on each other and remember “It’s Bon; Simon Le Bon” and it’s getting to Election Day!!! So Vote!!!

Peace

Published by edhlaw

Son, husband, father, uncle, nephew, cousin

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